FREQUENTLY ASKED QUESTIONS

*If we don't cover your questions, please reach out to us

How are photos delivered?

All photos are delivered via on-line gallery, where you can download photos and order prints. 

What is your turn-around time?

One thing that sets us apart from most wedding photographers is our turnaround time. We will have your full online gallery up within 14 days. This does not mean that we sacrifice on quality. We take the time to edit every single photo to be just right. We also send out 10-15 sneak peeks within a day of the wedding. For packages that include videography, wedding videos will be complete within 30-60 days.

 

Will we receive a print release?

Yes! All of our packages include a print release. You are free to print, post, or reproduce photos however you’d like.

How many Photos will we get?

We don't like putting a limitation on the number of photos we give back. We give back more than your typical photographer (somewhere between 75-150 per hour). We don't believe in giving you a certain amount and then making you pay more for the rest. We edit everything, delete the duplicates and weird faces and send the rest to you. 

Do you travel?

YES!  We are residents of both Hawaii and Utah, but we sometimes travel out of state (and sometimes out of the country) for weddings. We Love traveling, so we will travel almost anywhere for your wedding. All of our wedding packages will have travel fess built into the cost.

 

What is your deposit amount? 

Our deposit amount is 40% of total cost. Deposits Can be made via PayPal, Venmo, or personal check. Once the deposit is received, we’re all yours!

 

Can we create custom packages?

Absolutely! Each wedding is unique and every couple has different needs and wants. We are happy to create a custom package specific to your wedding dream.

 We are awkward in front of a camera, do you help with that?

Absolutely! Don't worry, most everyone feels that way in front of a camera. Fortunately we have had many years of experience helping couples feel natural. Our goal with posing is to make it fun, natural and comfortable. We don't force anything, we don't put you through any awkward poses that you would never do in "real life". We will however, give you tips on how to pose, where to stand etc. Most poses won't be facing into the camera, and we promise we'll never make you say "CHEESE"